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I have to lay off one of two people. One is extremely adept; the other is less so, but has a family. What do I do?

answer:
Keep the better employee. Empathy is an important leadership quality, but your emotions should never interfere with acting in the company’s best interest. “Think about the message you’d be sending to your staff if you fired the guy who’s doing the better job,” says Bill Pullen, president of Pullen and Associates, an executive coaching and organizational development consulting firm in Washington, D.C. “You should be creating incentives for hard workers, not for those who use family as an excuse for subpar performance,” he adds.

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I love my family and my job. But sometimes my family and my boss both want more.
How can I get a better handle on the two?

answer:
Start by creating some boundaries. The problem is that boundaries between work and family are so fluid that neither your boss nor your family knows what to expect, says Ellen Galinsky, president of Families and Work Institute, a nonprofit that conducts research on work-life balance. Sure, your boss sees the pictures of your kids and your wife on your desk, but you having a family is an abstract concept to a man who only sees you in a suit and tie. Your wife, for her part, probably thinks it’s crazy that you can’t ever get home by 6:00 to pick up your kids from soccer practice and have dinner as a family. So establish some rules. Maybe it’s that nothing will interfere with watching your daughter’s Saturday soccer game, or that you’ll come home each night to spend time with your family and then return to work once the kids are asleep. “Once your boss and your family know what to expect, no one will be surprised or upset,” says Galinsky. “Just as important, you’ll have worked out a compromise that you’re happy with.”

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